SwitchEasy

Bookmans recently added me to the iPhone club, which is awesome. Within the first few weeks, I’d managed to drop the thing. No harm was caused, but I did recognize my immediate need for a case for my new toy.

A visual inventory.

After some search on the internet, I found SwitchEasy. The cases looked awesome. I decided that I wanted it, and Geiger inspired goodness showed up at my house a few days later.

The package you get comes with quite a few things ready to go. I managed to ruin one of the screen protectors off the bat. The bloody thing simply wouldn’t go on properly and I ruined the sticky with my grubby fingers. The one I did manage to get on was askew. The texture was interesting, though.

And I broke it.

I managed to break the case not ten minutes after having it. I successfully snapped off one of the little spines of the harder outer shell. And all I wanted to do was keep adjusting the screen protectors. Great. $30 for a broken case.

Contacting SwitchEasy was pretty simple. They wanted to make sure I hadn’t simply lost pieces, thrown pieces away, or it wasn’t a scratch issue. All cases get scratches. Other than those few caveats, they had a two year warranty on all of their products. All they wanted was the information:

1. Item & Color.
2. A clear photo of what the problem is.
3. A statement explaining what I thought had happened or was wrong.
4. Receipt or Proof of Purchase.
5. My name and shipping address.

An easy five things was all it took to get my new, undamaged case. I’m not usually one to rave about a product or company, but these guys were awesome to work with. They sent me a new shipping label to send back the old device.

I even managed to get the case off without breaking it when I put it on upside down. Nothing quite like paying attention.

A rock on case. A rock on company. I recommend them wholeheartedly.

Update (2010.08.18)

I broke it again! Apparently, this is just a bad spot for the case, although it took me another six months and dropping it several times for it to happen!

On a related note, the case takes well to super glue.